Hikify
Open Hikify

Support

We’re here to help with the Hikify website, application, and iOS app.

Contact

Email us at support@hikify.eu. We typically reply within a few business days.

When you write, include your Hikify account email and a short description of the issue (plus screenshots if useful).

Report content

You can report a community hike or user from the hike or profile screen in the app. Reports are reviewed by the Hikify team. For urgent safety concerns, email support@hikify.eu with the word “Urgent” in the subject.

FAQ

We’ll expand this section as common questions come in. For now, these cover the basics:

Where do I sign in?

Open the application at app.hikify.eu. The marketing site at hikify.eu introduces the product.

How do I delete my account?

Open Settings in the iOS app or on app.hikify.eu/settings, then use Delete account. This permanently removes your library and profile.

How do I change my community username?

Your community username is permanent once set (so other hikers can find you reliably). If you need an exception, email support with your account email and the reason.

Where is the privacy policy?

See our Privacy Policy and Terms of Service.

Something else?

Reach out at support@hikify.eu — we’re happy to help.